![]() In AMS2 it appear like no matter what you do, the paddles Joy4 and Joy5 are ALWAYS mapped to the one device only, while other controls do get remapped, leading to the issue above where the game will allow you to map the paddles, will show they are mapped, but, in game they will not work as they are looking at the wrong device for these two controls (and maybe others?) What happens next is up to fanatec, but my own experience has been that they might ask you to try a few things, and then will issue an RMA.Fanatec DD users wil be aware for some reason there are two devices listed in your device manager and in most games settings, and in many if the device order gets swapped you will see joy1 X+ being mapped as joy2 X+ instead for the DD and its wheels. You will want to open a support ticket - but this is very important - you cannot update the ticket after you submit it - so you want to include ALL details in the ticket for fastest service - this will include a video of what is happening. ![]() ![]() Ok now assuming all this is unsuccessful: The bad news is that something's likely wrong with your wheelbase so here's the fastest path to resolution:ġ) Confirm the green light on the powersupply is lit (It seems silly but others have reported the AC part of the cord was only partially plugged in and came loose)Ģ) Disconnect pedals, USB cable and power from the DD1 and reconnect only power and see if it still makes the chirp.Ģa) If the DD1 is mounted to a rig, remove it from the rig and place it on a non-conductive surface like cardboard and repeat the test. Without power this internal structure is just a bunch of metal and the metal inside will naturally react to the spacing of the outer magnets and it feels 'notchy' - you don't feel this when the base is on because the inner magnets are energized by the controller and they are updated constantly in relation to their position so that you the user feels a constant resistance. Hi Andrew, the good news is that notchy feeling is normal when it's powered off - the shaft has a number of fixed permanent magnets around it's perimeter, these surround a fixed structure with electric wiring that generates magnetic force from the controller. ![]()
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